Shipping Policy

Shipping Locations

We are proud to offer worldwide shipping. However, due to some shipping restrictions, there are a few regions we are unable to deliver to. If you happen to reside in one of these areas, we will contact you directly.

Shipping Times

We aim to process and dispatch all orders within 5-7 business days after the order is placed. Once your order is shipped, you will receive a confirmation email with a tracking number. Shipping times may vary depending on your location:

United States: 7-10 business days

Canada: 7-12 business days

United Kingdom: 7-10 business days

Australia & New Zealand: 8-15 business days

Rest of the World: 10-20 business days

Please note that shipping times are estimates and may vary slightly due to factors beyond our control (e.g., customs delays).

Shipping Costs

Free Shipping: Available for orders over $XX (adjust as per your store).

Standard shipping rates will be calculated at checkout for all other orders based on your region.

Customs, Duties, and Taxes

All orders may be subject to customs, import duties, and taxes (including VAT) in your country. These fees are not included in your purchase total and must be paid by the customer upon delivery.

Order Tracking

All orders come with tracking. Once your order has been shipped, you will receive an email with a tracking number and a link to track your package in real time.

Missing or Delayed Shipments

If your order hasn’t arrived within the estimated delivery time, please contact us at [your email address] with your order number. We’ll look into the issue and do our best to resolve it promptly.

Changes to Shipping Address

If you need to update your shipping address after placing an order, please contact us within 24 hours at [your email address]. We will do our best to make the change before the order is shipped.

Contact Us

If you have any questions about our shipping policy, please don’t hesitate to reach out to us at 

support@promoviezones.com